Frequently Asked Questions

Orders & Delivery

How quickly will I receive my ebook?
Instantly. Within seconds of completing your purchase, you'll receive an email with your download link. Click and your PDF is ready — no waiting, no shipping delays.

What format are the ebooks in?
All ebooks are delivered as high-quality PDF files. PDF is the universal format that works on every device — phones, tablets, computers, and e-readers. You can also print pages to keep in your kitchen.

I didn't receive my download email. What should I do?
First, check your spam or promotions folder — download emails sometimes land there. If you still can't find it, email us at support@packebook.com with your order number and we'll resend your download link within 24 hours.

Can I redownload my ebook later?
Yes. You have lifetime access to every ebook you purchase. Log into your account anytime to redownload, or email us and we'll send a fresh link.

Devices & Compatibility

Which devices can I read ebooks on?
Our PDF ebooks work on any device that reads PDFs, including: iPhones, iPads, Android phones and tablets, Mac and Windows computers, Kindle and Kobo e-readers (with PDF support), and printed pages.

Can I print the recipes?
Absolutely. Our ebooks include print-friendly page layouts. Print individual recipes, your favorites, or the entire book — whatever works best for your kitchen.

Do I need a special app to read the ebooks?
No. Most devices have built-in PDF readers. On iPhones/iPads, PDFs open in Books or Files. On Android, they open in Google Drive or any PDF reader. On computers, any browser can display PDFs.

Pricing & Bundles

How much do individual ebooks cost?
Each ebook is $9.99 (regularly $14.99). This is a one-time purchase with lifetime access — no subscriptions, no hidden fees.

How does the bundle deal work?
Our Complete Recipe Collection bundle includes all 6 ebooks for $39.99 — that's a 56% savings compared to buying individually. One purchase, all 6 cookbooks, instant delivery.

Do you offer discount codes?
We occasionally offer promotions to our email subscribers. Sign up for our newsletter at the bottom of any page to receive exclusive deals and new ebook announcements.

Refunds & Guarantee

What is your refund policy?
We offer a 30-day money-back guarantee on all purchases. If an ebook doesn't meet your expectations for any reason, email us within 30 days and we'll refund you in full — no questions asked.

How do I request a refund?
Simply email support@packebook.com with your order number and reason for the refund. We process refunds within 2-3 business days back to your original payment method.

Sharing & Licensing

Can I share my ebook with family members?
Your ebook is licensed for personal household use. You may share it with members of your immediate household who cook with you. For commercial use or redistribution, please contact us for licensing options.

Can I use recipes from Pack Ebook commercially (restaurant, blog, etc.)?
Our ebooks are licensed for personal use only. For commercial licensing inquiries, please email support@packebook.com.

Contact

How can I reach your support team?
Email: support@packebook.com
Response time: within 24 hours
We read and respond to every message personally.

Do you have social media?
Follow us for recipe inspiration and new releases:
Instagram: @packebook
Pinterest: @packebook