Privacy Policy

Effective Date: April 2026
Business: Zest Plate LLC (operating as Pack Ebook)
Website: packebook.com

Introduction

Zest Plate LLC ("we," "us," "our"), operating as Pack Ebook, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website packebook.com and make purchases from our store.

Information We Collect

Information You Provide

When you make a purchase or create an account, we collect:
- Full name
- Email address
- Billing address
- Payment information (processed securely by our payment providers — we do not store credit card numbers)

Information Collected Automatically

When you visit our website, we may automatically collect:
- IP address
- Browser type and version
- Pages visited and time spent
- Referring website
- Device information

Cookies

We use cookies and similar tracking technologies to improve your browsing experience, analyze website traffic, and personalize content. You can control cookie preferences through your browser settings.

How We Use Your Information

We use the information we collect to:
- Process and fulfill your orders
- Send order confirmation and download links
- Provide customer support
- Send marketing communications (only with your consent)
- Improve our website and products
- Comply with legal obligations

Sharing Your Information

We do not sell, trade, or rent your personal information to third parties.

We may share your information with:
- Payment processors (Shopify Payments, PayPal) to process transactions securely
- **Email service providers to send order confirmations and marketing emails (only with your consent)
- Analytics providers to understand website usage patterns
-Legal authorities when required by law

Data Security

We implement industry-standard security measures to protect your personal information, including SSL encryption, secure payment processing, and access controls. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Your Rights

Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt out of marketing communications
- Request a copy of your data in a portable format

To exercise any of these rights, email us at support@packebook.com.

Email Communications

When you make a purchase, you'll receive transactional emails (order confirmation, download links). These are necessary for order fulfillment and are not marketing.

Marketing emails (promotions, new releases, recipes) are sent only if you explicitly opt in via our newsletter signup. You can unsubscribe at any time using the link at the bottom of any marketing email.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies.

Children's Privacy

Our website and products are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

Contact Us

If you have questions about this Privacy Policy or your personal data:

Email: support@packebook.com
Business: Zest Plate LLC
Response time: within 24 hours